Avanti West Coast (VT)

09/11/2020 10:07:31
https://www.avantiwestcoast.co.uk

Information last updated 15 February 2021 10:17

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Address
Avanti West Coast
North Wing Offices
Euston Station London

NW1 2HS
Email address
Customer.Resolutions@avantiwestcoast.co.uk  
Network map
Download network map Avanti West Coast map

Support & information

Customer services
 
Primary Phone
03453280253
Textphone number
08000158124 (For customers with hearing impairments)
Address
First Customer Contact Ltd
The Square, 2 Broad Street West
2 Broad Street West
South Yorkshire
S1 2BQ
Web address
Avanti West Coast - Contact Us page
Email address
customer.resolutions@avantiwestcoast.co.uk
Note

Opening hours of the Customer Resolutions Centre

Monday to Sunday - 08:00 - 22:00

(Closed 25 and 26 December)

Lost Property
 
Phone
03453280253
Address
First Customer Contact Ltd
The Square, 2 Broad Street West
Sheffield
South Yorkshire
S1 2BQ
Web address
Avanti West Coast - Lost Property
Note
0345 328  0253 option 7 then option 3 

Monday to Sunday - 08:00 - 22:00

(Closed 25 and 26 December)
Assisted Travel
 
Phone
03453280253
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Avanti West Coast - Assisted Travel
Email address
customer.resolutions@avantiwestcoast.co.uk
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03455280253
Contact note

Phone: 0345 528 0253 > Option 5 > Option 1

Opening Hours: Monday to Friday 08:30 – 18:00

Email: Group.reservations@avantiwestcoast.co.uk

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended service to / from London Euston from Saturday 24 to Friday 30 April
Amended service to / from London Euston from Saturday 17 to Friday 23 April
Buses replace trains between Hemel Hempstead and Milton Keynes Central until 12:30 on Sunday 4 April
Amended service through Motherwell on Sunday 16 May
Buses replace trains between Rugby and Northampton from Monday 15 to Friday 19 March
Amended 22:00 London Euston to Manchester Piccadilly service from Monday 15 to Thursday 18 March
Amended late night / early morning trains to / from Preston on Saturday 13 and Sunday 14 March
Amended 22:46 Wolverhampton to London Euston on Monday 22 March
Buses replace late night trains to / from Macclesfield from Monday 22 Thursday 25 March
Amended late night / early morning trains to / from Preston on Saturday 20 and Sunday 21 March
Amended service in the Motherwell area on Sunday 9 May
Amended late night / early morning Avanti West Coast trains between London Euston and Wolverhampton from Monday 12 to Friday 16 April
Amended 22:30 / 23:30 London Euston to Wolverhampton services from Tuesday 30 March until Thursday 1 April
Amended late night Avanti West Coast service at Macclesfield from Monday 29 to Wednesday 31 March
Amended service to / from London Euston from Saturday 10 to Friday 16 April
Amended late night / early morning service between London Euston / Birmingham New Street and Preston on Saturday 27 and Sunday 28 March
Buses replace trains between St Helens Central / Wigan North Western and Preston on Sunday 4 and until 12:00 on Monday 5 April
No trains to / from Motherwell from Saturday 1 to Monday 3 May
Amended service between Crewe and Liverpool Lime Street from 12:00 on Saturday 3 until 12:00 on Monday 5 April
Reduced services between London Euston and Watford Junction until 11:00 on Sunday 4 April
Amended late evening Avanti West Coast trains between Stoke-on-Trent and Manchester Piccadilly from Monday 8 to Thursday 11 March
Amended trains between Wigan North Western and Preston from 22:50 Saturday 6 until 10:00 on Sunday 7 March
Amended trains between Stoke-on-Trent and Stockport until 12:00 Sunday 7 March
Amended service between Macclesfield and Stockport on Sunday 14 March
Amended late night Avanti West Coast services from Monday 9 to Thursday 12 November