Avanti West Coast (VT)


Information last updated 15 February 2021 10:17
Support & information
- Customer services
- Primary Phone
- 03453280253
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Address
-
First Customer Contact Ltd
The Square, 2 Broad Street West
2 Broad Street West
South Yorkshire
S1 2BQ - Web address
- Avanti West Coast - Contact Us page
- Email address
- customer.resolutions@avantiwestcoast.co.uk
- Note
-
Opening hours of the Customer Resolutions Centre
Monday to Sunday - 08:00 - 22:00
(Closed 25 and 26 December)
- Lost Property
- Phone
- 03453280253
- Address
-
First Customer Contact Ltd
The Square, 2 Broad Street West
Sheffield
South Yorkshire
S1 2BQ - Web address
- Avanti West Coast - Lost Property
- Note
-
0345 328 0253 option 7 then option 3
Monday to Sunday - 08:00 - 22:00
(Closed 25 and 26 December) - Assisted Travel
- Phone
- 03453280253
- Textphone number
- 08000158124 (For customers with hearing impairments)
- Web address
- Avanti West Coast - Assisted Travel
- Email address
- customer.resolutions@avantiwestcoast.co.uk
- Note
-
Please note the textphone number is for the hard of hearing only.
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 08719774222
- Address
-
- Contact note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
- Group Travel
- Phone
- 03455280253
- Contact note
-
Phone: 0345 528 0253 > Option 5 > Option 1
Opening Hours: Monday to Friday 08:30 – 18:00
Email: Group.reservations@avantiwestcoast.co.uk - Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended service to / from London Euston from Saturday 24 to Friday 30 April
- Amended service to / from London Euston from Saturday 17 to Friday 23 April
- Buses replace trains between Hemel Hempstead and Milton Keynes Central until 12:30 on Sunday 4 April
- Amended service through Motherwell on Sunday 16 May
- Buses replace trains between Rugby and Northampton from Monday 15 to Friday 19 March
- Amended 22:00 London Euston to Manchester Piccadilly service from Monday 15 to Thursday 18 March
- Amended late night / early morning trains to / from Preston on Saturday 13 and Sunday 14 March
- Amended 22:46 Wolverhampton to London Euston on Monday 22 March
- Buses replace late night trains to / from Macclesfield from Monday 22 Thursday 25 March
- Amended late night / early morning trains to / from Preston on Saturday 20 and Sunday 21 March
- Amended service in the Motherwell area on Sunday 9 May
- Amended late night / early morning Avanti West Coast trains between London Euston and Wolverhampton from Monday 12 to Friday 16 April
- Amended 22:30 / 23:30 London Euston to Wolverhampton services from Tuesday 30 March until Thursday 1 April
- Amended late night Avanti West Coast service at Macclesfield from Monday 29 to Wednesday 31 March
- Amended service to / from London Euston from Saturday 10 to Friday 16 April
- Amended late night / early morning service between London Euston / Birmingham New Street and Preston on Saturday 27 and Sunday 28 March
- Buses replace trains between St Helens Central / Wigan North Western and Preston on Sunday 4 and until 12:00 on Monday 5 April
- No trains to / from Motherwell from Saturday 1 to Monday 3 May
- Amended service between Crewe and Liverpool Lime Street from 12:00 on Saturday 3 until 12:00 on Monday 5 April
- Reduced services between London Euston and Watford Junction until 11:00 on Sunday 4 April
- Amended late evening Avanti West Coast trains between Stoke-on-Trent and Manchester Piccadilly from Monday 8 to Thursday 11 March
- Amended trains between Wigan North Western and Preston from 22:50 Saturday 6 until 10:00 on Sunday 7 March
- Amended trains between Stoke-on-Trent and Stockport until 12:00 Sunday 7 March
- Amended service between Macclesfield and Stockport on Sunday 14 March
- Amended late night Avanti West Coast services from Monday 9 to Thursday 12 November