TransPennine Express (TP)

15/03/2020 19:54:16
http://www.tpexpress.co.uk

Information last updated 15 February 2021 10:18

Company Information

Managing Director
Liz Collins 
Head Office
 
Phone
03456001671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map TransPennine Express map PDF

Support & information

Customer services
 
Primary Phone
03456001671
Textphone number
1800103456001671 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
TransPennine Express
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Every day - 06:00 - 23:00


Lost Property
 
Phone
03456001672
Textphone number
1800103456001672 (For customers with hearing impairments)
Address
-
-
-

-
Assisted Travel
 
Phone
0800 107 2149
Textphone number
1800108001072149 (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 06:00 - 23:00

Ticketing & Fares

Telesales

 

Phone
03456786974
Address



Contact note

Standard delivery is available for no additional charge

Next Day delivery is available for an additional £6.00

Tickets may be collected at stations on day of travel.

Opening hours

Monday to Sunday - 06:00-23:00. 

 

Group Travel
 
Phone
03456001674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
No TransPennine Express service between Carlisle and Glasgow Central / Edinburgh on Saturday 24 and Sunday 25 April
Amended early morning Southbound TransPennine Express services from Scotland on Monday 26 April
Amended train service between Manchester Oxford Road and Salford Crescent / Eccles on Sunday 25 April
Amended service through Motherwell on Sunday 16 May
Amended train service between Manchester and Salford Crescent / Eccles on Sunday 18 April
Amended service in the Motherwell area on Sunday 9 May
Amended late night / early morning TransPennine Express trains between Manchester Piccadilly and York from Monday 12 to Friday 16 April
Amended 20:18 Manchester Piccadilly to Cleethorpes service from Monday 12 to Thursday 15 April
Amended TransPennine Express service between Manchester Piccadilly and Cleethorpes on Sunday 11 April
No trains to / from Motherwell from Saturday 1 to Monday 3 May
Amended late night TransPennine Express service from Monday 5 to Thursday 8 April
Amended evening / morning TransPennine Express services in the Lancaster / Wigan area on Saturday 27 and Sunday 28 March
Amended service to / from Sheffield on Saturday 17 and Sunday 18 April
Amended evening / morning TransPennine Express services to / from Manchester Airport from Monday 22 to Friday 26 March
Amended morning trains between Liverpool Lime Street and Wigan North Western on Sunday 21 March
Amended 21:34 Scarborough to Manchester Airport service from Monday 8 to Thursday 11 March
Amended 06:15 Manchester Victoria to Redcar Central service from Tuesday 16 to Friday 19 March
Amended morning TransPennine Express services in the Preston / Wigan area on Sunday 14 March
Amended 02:42 Manchester Piccadilly to York service from Tuesday 9 to Friday 12 March
Buses replace early morning services between Liverpool Lime Street and Wigan North Western on Sunday 7 March
Amended service between Sheffield and Wakefield Westgate / Doncaster from Saturday 3 to Monday 5 April