Thameslink (TL)

12/07/2021 3:46:09 PM
http://www.thameslinkrailway.com

Information last updated 20 September 2021 21:54

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
03450264700 
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-de-le-Zouch
Leicestershire
LE65 9EB
Email address
[email protected]  
Network map
Download network map Thameslink map

Support & information

Customer services
 
Primary Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch

LE65 9EB
Web address
Thameslink - Contact Us
Email address
[email protected]
Note
Monday to Sunday - 07:00 - 22:00
Lost Property
 
Phone
03450264700
Address
Lost Property Office
City Thameslink Station
Ludgate Hill

EC4M 7JH
Web address
Thameslink - Lost Property
Email address
[email protected]
Note

Our Lost Property Office is located at City Thameslink Station.

An administration fee is charged for all lost property items, payable on collection, of between £3 and £20, according to the item. When we contact you we will be able to let you know the cost associated with retrieving the item you have lost.

Our Lost Property Office is open Monday to Friday 08:15 - 17:30

Assisted Travel
 
Phone
03450264700
Textphone number
08009751052 (For customers with hearing impairments)
Address
Thameslink Customer Services
Freepost RRBR-REEJ-KTKY
PO Box 443, Plymouth

PL4 6WP
Web address
Thameslink - Assisted Travel
Note

Opening Hours

Monday to Sunday - 07:00 - 22:00, except on Christmas Day.

Ticketing & Fares

Telesales

Thameslink does not operate a telesales service

Phone
0
Address



Group Travel
 
Phone
03450264700
Contact note

Opening Hours

Monday to Sunday - 07:00 - 22:00 

Business Travel
 
Phone
0
Textphone number
0 (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended evening Thameslink services in the Sutton area from Monday 4 to Thursday 7 October
Amended 04:12 Brighton to Bedford service on Monday 4 October
No trains to / from Sutton on Sunday 3 October
Amended services between Crawley and Horsham on Sunday 3 October
Amended service between Three Bridges / Haywards Heath and Brighton on Sunday 3 October
Buses replace morning trains between Royston and Cambridge on Sunday 3 October
Amended services between Radlett and Harpenden on Saturday 2 and Sunday 3 October
Amended 23:45 Bedford to Brighton service on Saturday 2 October
Buses replace late night / early morning trains between Dartford / Strood and Rainham from Tuesday 19 to Friday 22 October
Amended early morning trains at Hatfield and Welham Green on Monday 18 October
Buses replace early morning trains between Hitchin and Hertford North / Welwyn Garden City on Sunday 17 October
No trains at Earlswood or Salfords on Sunday 17 October
Amended late night Thameslink service through St Albans on Saturday 16 and all day Sunday 17 October
Buses replace late night / early morning trains between Three Bridges and Brighton from Monday 20 to Friday 24 September
Buses replace late night / early morning trains between Purley and Redhill from Monday 20 to Wednesday 22 September
Buses replace early morning trains at Arlesey on Monday 20 and Tuesday 20 September
Amended evening trains in the Elephant & Castle area from Monday 11 to Thursday 14 October
Amended 04:00 Gillingham to Dartford service on Monday 11 October
No trains to / from London Kings Cross / Moorgate before 08:20 on Sunday 10 October
Amended Thameslink services in the Harpenden area from 22:00 on Saturday 9 and all day on Sunday 10 October
Buses replace trains between Three Bridges and Brighton / Lewes on Saturday 9 and Sunday 10 October
Amended Thameslink service in the Preston Park area from Monday 27 September to Friday 1 October
Buses replace early morning trains via Potters Bar from Tuesday 28 September to Friday 1 October
Amended evening Thameslink services to Sutton on Monday 27 to Thursday 30 September
No early morning trains to / from Kentish Town on Sunday 26 September
Buses replace morning trains between Stevenage and Royston / Peterborough on Sunday 26 September
Buses replace morning trains between Bedford and Luton on Sunday 26 September
Reduced Thameslink service to / from London Bridge on Saturday 25 and Sunday 26 September
No trains via Bromley South on Sunday 24 October
Buses replace trains via Catford on Sunday 10 October
Buses replace trains between New Cross Gate and West Croydon / Crystal Palace on Saturday 9 and Sunday 10 October
Amended trains between New Cross Gate and Crystal Palace / West Croydon on Saturday 25 and Sunday 26 September
Buses replace late night trains to / from Earlswood / Salfords on Saturday 19 December