Support & information
- Customer services
- Primary Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Address
-
Customer Services Team
PO Box 10240
ASHBY-DE-LA-ZOUCH
LE65 9EB - Web address
- Southern - Customer Services
- Email address
- comments@southernrailway.com
- Note
-
Opening hours
Monday to Sunday - 07:00 - 22:00
Closed Christmas Day
- Lost Property
- Phone
- 03451272920
- Address
-
-
-
-
- - Web address
- Southern - Lost Property
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Assisted Travel
- Phone
- 0800 138 1016
- Fax
- 0800 138 1017
- Textphone number
- 0800 138 1018 (For customers with hearing impairments)
- Web address
- Southern - Assisted Travel
- Email address
- myjourney@southernrailway.com
- Note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
Ticketing & Fares
- Telesales
-
- Phone
- -
- Address
-
- Group Travel
- Phone
- 03451272920
- Fax
- 03451272930
- Textphone number
- 03451272940 (For customers with hearing impairments)
- Web address
- Southern - Group Travel
- Contact note
-
Opening hours
Monday to Sunday - 06:00 - 00:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended late night / early morning Southern trains from Tuesday 6 to Friday 9 April
- Buses replace morning trains between East Croydon and Redhill on Sunday 28 March
- Reduced trains between Gatwick Airport and Three Bridges on Sunday 4 April
- Amended 07:54 Southampton Central to Brighton on Sunday 4 April
- Amended 00:02 London Victoria to Eastbourne service from Tuesday 30 March to Friday 2 April
- Buses replace late night trains between Redhill and Reigate from Monday 29 March to Thursday 1 April
- Buses replace trains between Haywards Heath / Lewes and Seaford / Polegate on Sunday 28 March
- Buses replace trains between Barnham and Arundel / Angmering on Sunday 28 March
- No trains between Purley and Caterham / Tattenham Corner on Sunday 28 March
- Amended Southern services via Crystal Palace / Sydenham on Sunday 28 March
- Amended services in the Earlswood / Three Bridges area on Saturday 27 and Sunday 28 March
- Amended 00:03 London Bridge to Crystal Palace service from Tuesday 23 to Friday 26 March
- Amended morning trains from Caterham / Tattenham Corner from Tuesday 23 to Friday 26 March
- Buses replace late night trains between Hastings and Ashford International from Monday 22 to Thursday 25 March
- Buses replace evening / morning trains between Hove and Littlehampton from Monday 22 to Friday 26 March
- Buses replace trains between London Bridge and Streatham on Sunday 21 March
- No Southern services between Shepherd's Bush and Watford Junction from 20:00 on Saturday 20 until 12:00 on Sunday 21 March
- Buses replace trains to / from East Grinstead / Uckfield on Saturday 20 and Sunday 21 March
- Amended evening / morning services between Purley and Three Bridges from Monday 22 to Friday 26 March
- Amended services in the Gatwick Airport area on Saturday 20 and Sunday 21 March
- Buses replace trains between Epsom and Dorking / Effingham Junction on Sunday 9 May
- Buses replace trains between New Cross Gate and West Croydon / Crystal Palace on Sunday 11 April
- Amended late night / early morning trains through Lewes from Tuesday 16 to Thursday 18 March
- Amended late night / early morning Worthing service from Monday 15 to Friday 19 March
- No trains at Sutton on Sunday 14 March
- Buses replace trains between Brighton and Worthing on Saturday 13 and Sunday 14 March
- No trains between South Croydon and East Grinstead / Uckfield on Saturday 13 and Sunday 14 March
- Amended 22:35 London Victoria to Chichester from Monday 8 to Thursday 11 March
- Amended 23:25 London Victoria to Horsham service from Tuesday 9 to Thursday 11 March
- Amended late night trains through East Croydon from Monday 8 to Thursday 11 March
- Buses replace trains between Three Bridges and Horsham / Barnham / Littlehampton on Sunday 7 March
- No Southern service to / from London Bridge on Sunday 7 March
- No trains between South Croydon and East Grinstead / Uckfield on Saturday 6 and Sunday 7 March
- Buses replace trains between Epsom and Effingham Junction / Dorking on Sunday 25 April
- Buses replace trains between Fratton / Portsmouth & Southsea and Portsmouth Harbour on Sunday 18 April
- No trains between Willesden Junction and Clapham Junction on Saturday 6 and Sunday 7 March
- Reduced service to / from Southampton Central on Saturday 3 and Sunday 4 April