Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 04 December 2020 00:17

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@greateranglia.co.uk
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended service between Shenfield and Southminster / Southend Victoria on Saturday 6 and Sunday 7 February
No trains between London Liverpool Street and Shenfield from Saturday 6 and Sunday 7 February
Amended late night service between Stratford and Shenfield from Monday 1 to Thursday 4 February
Amended service between Shenfield and Southminster / Southend Victoria on Saturday 30 and Sunday 31 January
Amended late night service between Stratford and Shenfield from Monday 25 to Thursday 28 January
Amended service between London Liverpool Street and Hertford East / Stansted Airport until 09:00 on Sunday 24 January
Amended service between Shenfield and Southminster / Southend Victoria on Saturday 23 and Sunday 24 January
Buses replace late night trains between Ipswich and Saxmundham from Monday 18 to Thursday 21 January
Buses replace trains between Manningtree and Harwich Town on Sunday 17 January
Amended late evening services between London Liverpool Street and Shenfield from Monday 11 to Thursday 14 January
Amended late night service between Cambridge / Stansted Airport / Hertford East and London Liverpool Street from Monday 11 to Thursday 14 January
Buses replace trains between Wickford and Southminster on Saturday 9 and Sunday 10 January
Buses replace trains between Shenfield and Southend Victoria on Saturday 9 and Sunday 10 January
Amended service between London Liverpool Street and Colchester / Ipswich / Norwich on Saturday 9 and Sunday 10 January
Amended early morning service between London Liverpool Street and Hertford East / Stansted Airport / Cambridge on Sunday 10 January
Amended early morning services from Norwich to Lowestoft / Great Yarmouth on Sunday 10 January
No trains between London Liverpool Street and Shenfield from Saturday 30 to Sunday 31 January
Amended evening services in the Gidea Park area from Monday 4 to Thursday 7 January
Amended 23:30 London Liverpool Street to Norwich service from Monday 4 to Wednesday 6 January
Amended 23:28 London Liverpool Street to Cambridge service from Monday 4 to Thursday 7 January
Amended services between Stratford and Meridian Water on Sunday 3 January
Buses replace trains between Norwich and Great Yarmouth / Lowestoft on Friday 1 January
Amended service between Manningtree and London Liverpool Street on Friday 1 January
Reduced service via Lea Bridge on Friday 1 January
No trains between London Liverpool Street and Shenfield from Saturday 23 to Sunday 24 January
Amended early morning / late night Greater Anglia service between Stratford and London Liverpool Street from Monday 28 until Thursday 31 December
Amended service between Southend Victoria and London Liverpool Street on Sunday 27 and Monday 28 December
Buses replace trains between Norwich and Great Yarmouth / Lowestoft on Sunday 27 and Monday 28 December
Reduced service via Lea Bridge on Sunday 27 December
Buses replace trains between Ipswich and Felixstowe on Sunday 20 December
Amended service via Seven Sisters until 08:15 on Sunday 20 December
Amended Greater Anglia service to / from London Liverpool Street on Sunday 20 December
Amended service between London Liverpool Street and Shenfield on Saturday 16 and Sunday 17 January
Amended service to / from London Liverpool Street on Saturday 2 and Sunday 3 January
Amended service between London Liverpool Street and Shenfield from Saturday 26 December until Friday 1 January
Buses replace late night trains between Ipswich and Saxmundham from Monday 14 to Thursday 17 December
Amended 00:18 and 00:46 London Liverpool Street to Colchester train on Tuesday 15 and Wednesday 16 December
No Greater Anglia service via Tottenham from 23:15 on Sunday 13 December
Buses replace trains between Ipswich and Felixstowe on Sunday 6 December
Amended 07:36 Norwich to Great Yarmouth service on Sunday 6 December
Buses replace trains between Lowestoft and Norwich / Great Yarmouth on Saturday 5 and Sunday 6 December
Amended 06:52 Norwich to London Liverpool Street service on Sunday 6 December
Amended 23:30 London Liverpool Street to Norwich service on Saturday 5 December