Greater Anglia (LE)

20/02/2020 14:03:24
https://www.greateranglia.co.uk/

Information last updated 05 August 2022 08:27

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
The Hub
Colchester North Railway Station
North Station Road
Essex
C01 1JS
Email address
[email protected]  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
[email protected]
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
[email protected]
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
03456007245
08000282878
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
[email protected]
Note

Opening hours

Monday to Sunday 08:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
[email protected]
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Marks Tey and Billericay on Sunday 30 October
Amended late night / early morning services at Tottenham Hale from Monday 31 October to Friday 4 November
Buses replace trains in the Norwich area on Sunday 30 October
Buses replace trains between Cambridge and Ely / Bury St Edmunds on Sunday 30 October
Amended late night / early morning Greater Anglia services to / from Tottenham Hale on Sunday 30 and Monday 31 October
No trains via Lea Bridge on Sunday 23 October
Buses replace trains between Ipswich and Norwich on Sunday 23 October
Buses replace trains between Norwich and Lowestoft from Saturday 22 to Friday 28 October
Buses replace trains between Lowestoft and Halesworth on Saturday 22 and Sunday 23 October
Buses replace trains between Colchester / Colchester Town and Clacton-on-Sea / Walton-on-the-Naze on Saturday 22 and Sunday 23 October
Amended services to / from London Liverpool Street on Sunday 23 October
Buses replace trains between Peterborough and Ely on Sunday 23 October
Buses replace late night / early morning trains between Witham and Colchester from Monday 17 to Thursday 20 October
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 16 October
Buses replace trains between Ipswich and Bury St Edmunds on Sunday 16 October
Buses replace trains between Ipswich and Norwich on Saturday 15 and Sunday 16 October
Buses replace late night trains between Hertford East and Broxbourne from Monday 10 to Thursday 13 October
Buses replace morning trains between Broxbourne and Stansted Airport / Audley Ends on Sunday 9 October
Buses replace trains between Ipswich and Ely / Cambridge North on Sunday 9 October
Buses replace trains between Norwich and Lowestoft / Great Yarmouth / Sheringham on Saturday 8 and Sunday 9 October
Buses replace trains between Ingatestone and Colchester on Saturday 8 and Sunday 9 October
Buses replace trains between Ingatestone and Colchester on Saturday 1 October
Buses replace trains between Ipswich and Woodbridge / Felixstowe on Sunday 2 October
Buses replace morning trains between Cambridge and Audley End on Sunday 2 October
No evening / morning trains via Seven Sisters from Monday 3 to Friday 7 October
No trains via Lea Bridge on Saturday 20 and Sunday 21 August
No trains via Lea Bridge on Saturday 13 and Sunday 14 August
Amended 23:28 London Liverpool Street to Cambridge service from Monday 26 to Thursday 29 September
No early morning trains via Tottenham Hale on Tuesday 27 and Wednesday 28 September
Amended 23:30 London Liverpool Street to Norwich service from Monday 26 to Wednesday 28 September
No trains via Tottenham Hale before 08:15 on Sunday 25 September
Buses replace trains between Peterborough and Ely / Norwich on Saturday 24 and Sunday 25 September
Buses replace trains between Norwich and Lowestoft on Saturday 24 and Sunday 25 September
Buses replace trains between Ingatestone and Colchester on Saturday 24 and Sunday 25 September
Amended late night service via Tottenham Hale from Sunday 18 to Friday 23 September
Amended services between Ingatestone and Colchester Saturday 17 and Sunday 18 September
Buses replace trains between Norwich and Ely on Saturday 17 and Sunday 18 September
Amended 23:28 London Liverpool Street to Cambridge service from Monday 15 to Thursday 18 August
No morning / evening trains via Tottenham Hale from Saturday 13 until Monday 15 August
Buses replace trains between Cambridge North and Thetford on Saturday 10 and Sunday 11 September
Buses replace trains between Peterborough and Ely on Sunday 18 September
Amended services to / from London Liverpool Street on Sunday 11 September
Buses replace trains between Peterborough and Ely / Cambridge on Saturday 10 and Sunday 11 September
Buses replace late night / early morning trains between Witham and Colchester from Monday 5 to Thursday 8 September
Buses replace early morning trains between Bishops Stortford / Hertford East and Waltham Cross on Sunday 4 September
Amended services between London Liverpool Street and Shenfield / Southend Victoria on Sunday 4 September
Buses replace trains between Broxbourne and Hertford East on Saturday 3 and Sunday 4 September
Amended late night / early morning services to / from Tottenham Hale / Seven Sisters on Saturday 3 and Sunday 4 September
Buses replace trains between Ipswich and Ely / Cambridge on Saturday 3 and Sunday 4 September
Amended Greater Anglia / Stansted Express services via Tottenham Hale on Saturday 27 and Sunday 28 August
Buses replace trains between Waltham Cross and Hertford East / Harlow Town on Monday 29 August
No trains via Lea Bridge on Monday 29 August
Buses replace trains between Ipswich and Ely / Cambridge North from Saturday 27 to Monday 29 August
Buses replace morning trains between Southend Victoria and Hockley on Sunday 28 August
Buses replace trains between Hertford East and Broxbourne on Saturday 27 and Sunday 28 August
Amended late night / early morning services to / from Seven Sisters from Monday 22 to Friday 26 August
Buses replace late night trains between Clacton-on-Sea and Walton-on-the-Naze / Colchester from Monday 22 to Wednesday 24 August
Buses replace trains between Hertford East and Broxbourne from Monday 22 to Friday 26 August
Amended late night / early morning services to / from Norwich on Saturday 20 and Sunday 21 August
Amended late night / early morning services to / from Tottenham Hale / Seven Sisters from Saturday 20 to Monday 22 August
Buses replace late night trains between Clacton-on-Sea and Walton-on-the-Naze / Colchester on Saturday 20 August
Buses replace trains between Ipswich and Ely / Cambridge North on Saturday 20 and Sunday 21 August
Buses replace trains between Waltham Cross and Hertford East / Harlow Town on Saturday 20 and Sunday 21 August
Buses replace trains between Ipswich and Ely / Cambridge North on Saturday 13 and Sunday 14 August
Amended 23:30 London Liverpool Street to Norwich service from Monday 15 to Wednesday 17 August
Buses replace trains between Hertford East and Broxbourne from Monday 15 to Friday 19 August
Buses replace trains between Waltham Cross and Hertford East / Harlow Town on Saturday 13 and Sunday 14 August
Amended services to / from London Liverpool Street on Saturday 20 and Sunday 21 August