Lumo (LD)

08/03/2022 7:50:53 PM
https://www.lumo.co.uk/

Information last updated 05 August 2022 09:51

Company Information

Managing Director
Phil Cameron (Interim) 
Head Office
 
Phone
03455280409 
Address
4th Floor, Central Square South
Orchard Street
Newcastle-upon-Tyne

NE1 3PG
Email address
[email protected]  

Support & information

Customer services
 
Primary Phone
03455280409
Address
Freepost LUMO CUSTOMER SUPPORT
First Customer Contact Ltd.
The Square, 2 Broad Street West
South Yorkshire
S1 2BQ
Web address
Customer Services
Email address
[email protected]
Note

Opening Hours:

09:00 - 17:00 Everyday (closed Christmas Day)

Lost Property
 
Phone
03455280409
Address
Freepost LUMO CUSTOMER SUPPORT
First Customer Contact Ltd.
The Square, 2 Broad Street West

S1 2BQ
Web address
Lost Property
Email address
[email protected]
Note

Opening Hours:

09:00 - 17:00 Everyday (closed Christmas Day)

Assisted Travel
 
Phone
08000318542
Textphone number
08000318542 (For customers with hearing impairments)
Web address
Assisted Travel
Email address
[email protected]
Note

Available 24 / 7 (except Christmas Day)

Ticketing & Fares

Telesales

 

Phone
0
Address



Web address
www.lumo.co.uk
Contact note

Opening Hours:

08:00 - 23:00 Everyday (closed Christmas Day)

Group Travel
 
Phone
Web address
anc_GroupTravelWebAddress
Business Travel
 
Phone
0
Textphone number
0 (For customers with hearing impairments)
Web address
anc_BusinessWebAddress
Seat reservations

Reservations mandatory on all Lumo services

Penalty fares
View penalty fares policy for this train company
Buying tickets on the train

Tickets are available to purchase onboard.

Engineering works