East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 04 March 2021 22:34

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
contact@eastmidlandsrailway.co.uk  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
contact@eastmidlandsrailway.co.uk
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended late night trains between Nottingham and East Midlands Parkway from Monday 24 to Thursday 27 May
Amended late night trains between Kettering and London St Pancras International from Monday 24 to Friday 28 May
Amended late night trains between Nottingham and Lincoln from Monday 24 to Thursday 28 May
Amended late night trains between Derby / Nottingham and Leicester from Monday 24 to Friday 28 May
Amended service between London St Pancras International and Luton on Saturday 22 and Sunday 23 May
Amended service between Peterborough, Cambridge and Norwich on Saturday 22 and Sunday 23 May
Amended overnight trains between Lincoln and Cleethorpes from Monday 24 to Thursday 27 May
Amended overnight trains between Alfreton / Worksop and Nottingham from Monday 24 to Thursday 27 May
Buses replace late night trains between Hatfield Woodhouse and Worksop from Monday 17 to Thursday 20 May
Amended late night / early morning trains between Liverpool Lime Street and Nottingham from Monday 17 to Friday 21 May
Amended late night East Midlands Railway service from Monday 17 to Friday 21 May
Buses replace trains between Ely and Norwich on Sunday 16 May
Amended East Midlands Railway service to / from London St Pancras International on Sunday 16 May
Amended 22:05 Nottingham to Worksop service from Monday 5 to Thursday 8 April
Amended late night / early morning services between Liverpool Lime Street and Nottingham from Monday 5 to Friday 9 April
Amended 23:10 Nottingham to Leicester service from Monday 5 to Friday 9 April
Buses replace trains between Nottingham and Newark on Saturday 3 and Sunday 4 April
Amended 22:20 London St Pancras International to Sheffield service on Friday 9 April
Amended late night service out of London St Pancras International from Monday 5 to Friday 9 April
Amended late night / early morning services to / from London St Pancras International from Monday 5 to Friday 9 April
Amended service between London St Pancras International and Bedford from Friday 2 to Sunday 4 April
Amended morning trains between Sheffield and Chesterfield on Sunday 28 March
Buses replace trains between Peterborough and Ely on Sunday 9 May
Retimed train services to / from Market Harborough / Kettering / Wellingborough before 10:00 on Sunday 9 May
Amended morning trains in the Long Eaton / Nottingham area on Sunday 9 May
Buses replace trains between Grantham and Sleaford on Sunday 9 May
Amended 22:05 Nottingham to Worksop train from Monday 5 to Thursday 8 April
Reduced service between Manchester Oxford Road and Liverpool Lime Street via Warrington Central on Sunday 2 and Monday 3 May
Amended late night East Midlands Railway trains from / to London St Pancras International from Tuesday 4 to Friday 7 May
Amended 23:10 Nottingham to Leicester service from Monday 3 to Friday 7 May
Amended services between Luton and London St Pancras International from Saturday 1 May until Monday 3 May
Amended 04:45 Leicester to London St Pancras service on Saturday 1 May
Buses replace trains between Nottingham and Sleaford on Sunday 7 March
Amended 22:20 London St Pancras International to Sheffield service from Monday 26 to Thursday 29 April
Amended East Midlands Railway services to / from London St Pancras International from Monday 26 to Friday 30 April
Amended service through Derby on Saturday 24 and Sunday 25 April
Amended East Midlands Railway services to / from London St Pancras International from Tuesday 20 to Friday 23 April
Amended East Midlands Railway service from / to London St Pancras International on Saturday 17 and Sunday 18 April
Amended service to / from Sheffield on Saturday 17 and Sunday 18 April
Amended late trains between East Midlands Parkway and Nottingham / Derby from Monday 12 to Thursday 15 April
Amended late evening trains from Leicester to Derby / Sheffield from Monday 12 to Thursday 15 April
Amended 22:05 Nottingham to Worksop from Monday 12 to Thursday 15 April
Amended 05:50 Cleethorpes to Newark Northgate from Tuesday 13 to Friday 16 April
Buses replace morning trains between Nottingham and Grantham on Sunday 11 April
Buses replace trains between Nottingham and Newark North Gate on Sunday 11 April
Amended services between Luton and London St Pancras International on Sunday 11 April
Amended trains in the Wakefield area from 23:00 on Saturday 10 and all day on Sunday 11 April
Buses replace trains between Ely and Norwich on Sunday 7 March
Amended service between Sheffield and Wakefield Westgate / Doncaster from Saturday 3 to Monday 5 April
Amended 04:45 Leicester to London St Pancras International service on Saturday 27 March
Amended late night / early morning East Midlands Railway trains to / from Liverpool Lime Street from Monday 29 March to Friday 2 April
Amended trains between Sheffield and Chesterfield until approximately 12:00 on Sunday 28 March
Buses replace trains between Peterborough and Ely on Sunday 28 March
Amended midweek East Midlands Railway services from Monday 29 March to Friday 2 April
Amended trains between Bedford / Luton and London St Pancras International on Sunday 21 March
Buses replace trains between Peterborough and Ely on Sunday 21 March
Buses replace trains between Nottingham and Grantham / Newark Castle until 10:15 on Sunday 21 March
Amended East Midlands Railway late night service from Monday 22 to Friday 26 March
Amended service between Macclesfield and Stockport on Sunday 14 March
Amended overnight East Midlands Railway trains from Monday 8 to Friday 12 March
Amended overnight East Midlands Railway trains between Bedford and Wellingborough from Monday 8 to Friday 12 March
Amended overnight East Midlands Railway trains between Chesterfield and Sheffield from Monday 8 to Friday 12 March