East Midlands Railway (EM)

18/08/2019 05:27:35
http://www.eastmidlandsrailway.co.uk

Information last updated 03 December 2020 23:05

Company Information

Managing Director
Will Rogers 
Head Office
 
Phone
03457125678 
Fax
08456 010 992 
Address
Prospect House - 1 Prospect Place
Millennium Way, Pride Park
Derby
Derbyshire
DE24 8HG
Email address
contact@eastmidlandsrailway.co.uk  
Network map
Download network map East Midlands Railway map PDF

Support & information

Customer services
 
Primary Phone
03457125678
Fax
08456 010 988
Textphone number
1800103457125678 (For customers with hearing impairments)
Address
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS
Web address
https://www.eastmidlandsrailway.co.uk
Email address
contact@eastmidlandsrailway.co.uk
Note

Opening hours

Monday to Sunday 24 hours a day

Lost Property
 
Phone
03457125678
Address
-
-
-

-
Web address
East Midlands Railway - Lost Property
Note

When items of lost property are found on East Midlands Railway, it is generally recovered at the train’s final destination.

Opening hours

Monday to Friday 08:00 - 18:00

Assisted Travel
 
Phone
03457125678
Textphone number
08457 078 051 (For customers with hearing impairments)
Web address
East Midlands Railway - Assisted Travel

Ticketing & Fares

Telesales

 

Phone
03457125678
Address



Contact note

Tickets will be delivered within 5 working days.

Next day delivery available at £6 (tickets should be ordered before 2pm)

Tickets may be collected from station or ticket office if facilities are available

Opening hours

Monday to Sunday - 08:00 to 22:00

Group Travel
 
Phone
03457125678
Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations

On East Midlands Mainline services and limited East Midlands Connect services. 

Penalty fares
Buying tickets on the train
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train. All but Advance tickets are available to purchase on board the train.

On-board facilities

Engineering works

Service disruptions
Amended late night East Midlands Railway trains from Monday 22 to Thursday 25 February
Amended late night / early morning East Midlands Railway trains between Chesterfield and Sheffield from Monday 22 to Friday 26 February
Buses replace trains between Sleaford and Skegness on Saturday 19 and Sunday 20 December
Amended 22:20 London St Pancras International to Sheffield service from Monday 15 to Thursday 18 February
Amended morning / evening services in the Nottingham area from Tuesday 16 to Friday 19 February
Amended early morning East Midlands Railway services in the Liverpool area from Tuesday 17 to Friday 19 February
Amended morning trains between Derby and London St Pancras International on Sunday 14 February
Amended early morning trains to / from Leicester on Saturday 13 February
Buses replace trains between Sheffield and New Mills Central on Sunday 17 January
Buses replace trains between Sheffield and Chinley on Sunday 10 January
Amended late night trains between Leicester and Derby / Nottingham from Monday 8 to Friday 12 February
Amended East Midlands Railway services to / from London St Pancras International on Sunday 7 February
Amended 23:05 Nottingham to Leicester service on Saturday 6 February
Amended early morning / late night East Midlands Railway services to / from London St Pancras International on Saturday 6 February
Amended late evening / night trains between Sheffield and Chesterfield from Monday 8 to Thursday 11 February
No East Midlands Railway trains at Market Harborough or Leicester on Sunday 24 January
Amended late night / early morning East Midlands Railway service from Monday 25 to Friday 29 January
Amended service between Chesterfield and Sheffield on Sunday 24 January
Amended service in the Peterborough area from Saturday 23 until Sunday 24 January
Buses replace trains between Peterborough and Melton Mowbray / Leicester on Sunday 27 and Monday 28 December
Amended late night / early morning East Midlands Railway service between Leicester and London St Pancras International on Friday 15 and Saturday 16 January
Amended service between Chesterfield and Sheffield on Saturday 16 and Sunday 17 January
Buses replace trains between Spalding and Peterborough on Saturday 16 January
Amended late night / early morning East Midlands Railway services from Monday 18 to Friday 22 January
Amended service between Chesterfield and Sheffield on Sunday 10 January
Amended late night / early morning service at Market Harborough from Tuesday 12 to Saturday 16 January
Amended late night / early morning East Midlands Railway trains through Dronfield from Monday 11 to Friday 15 January
Amended late night trains between Leicester and East Midlands Parkway from Monday 11 to Thursday 14 January
Amended 22:05 Nottingham to Worksop service from Monday 11 to Thursday 14 January
Amended early morning East Midlands Railway services through Warrington Central from Tuesday 5 until Friday 8 January
Amended 22:20 London St Pancras International to Sheffield service from Monday 4 until Thursday 7 January
Amended evening / morning services in the Nottingham area from Monday 4 until Friday 8 January
Amended late night / early morning trains to / from London St Pancras International from Monday 28 December to Friday 1 January
Amended 22:20 London St Pancras International to Sheffield service from Monday 21 to Wednesday 23 December
Amended East Midlands Railway service to / from London St Pancras International on Sunday 20 December
Amended 07:29 and 08:22 Nottingham to London St Pancras International services on Sunday 20 December
Amended late night midweek East Midlands Railway trains from Monday 14 to Friday 18 December
Amended East Midlands Railway service from / to London St Pancras International on Sunday 13 December
Amended late night / early morning East Midlands Railway service on Saturday 12 and Sunday 13 December
Buses replace trains between Sleaford and Boston on Saturday 12 and Sunday 13 December
Amended 23:08 London St Pancras International to Derby from Monday 7 to Thursday 10 December
Retimed late night East Midlands Railway trains from Monday 7 to Thursday 10 December
Amended 05:50 Cleethorpes to Lincoln from Tuesday 8 to Friday 11 December
Amended train services in the Loughborough area before 09:25 on Sunday 6 December
Amended trains between Kettering and Bedford from 21:00 on Saturday 5 and all day on Sunday 6 December
Buses replace trains between Sleaford and Boston on Sunday 6 December
Amended 05:23 Nottingham to Liverpool Lime Street from Tuesday 1 to Friday 4 December
Amended 21:36 Liverpool Lime Street to Nottingham service from Monday 30 November to Friday 4 December