Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Elizabeth Line
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Rob Mullen
- Head Office
- Phone
- 03457444422
- Fax
- 01603 214517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
2nd Floor,
Cutlers Court,
115 Houndsditch - London
EC3A 7BR - Email address
- [email protected]
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03457444422
- Fax
- 01603 214 517
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
Closed: Christmas Day and Boxing Day
- Lost Property
- Phone
- 03457444422
- Address
-
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea
SS0 7SB - Web address
- C2C - Lost Property
- Email address
- [email protected]
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Assisted Travel
- Phone
- 03457444422
- Textphone number
- 03457444422 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c Assisted Travel
- Email address
- [email protected]
- Note
-
Opening hours
24 hours a day with the exception of Christmas Day
Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.
Ticketing & Fares
- Telesales
-
We would be happy to help you with after sales support should you have any problems buying tickets from our website.
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C - Tickets & Fares
- Email address
- [email protected]
- Contact note
-
Opening Hours
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00
ClosedChristmas Day and Boxing Day - Group Travel
- Phone
- 03457444422
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- c2c - Group Travel
- Business Travel
- Phone
- 03457444422
- Textphone number
- - (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Email address
- [email protected]
- Seat reservations
- Not available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
- Tickets are not available for purchase on board trains
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Buses replace trains between Upminster and Pitsea via Rainham / Grays until 20:00 on Sunday 30 October
- Buses replace trains between Pitsea and Southend Central / Shoeburyness on Saturday 29 and Sunday 30 October
- Buses replace late night / early morning trains between Stanford-le-Hope and Pitsea from Monday 24 to Friday 28 October
- Buses replace evening / morning trains between Upminster and Laindon / Ockenden from Monday 15 to Friday 19 August
- Buses replace late night / early morning trains between Stanford-le-Hope and Pitsea from Monday 24 to Friday 28 October
- No c2c service to / from London Liverpool Street on Sunday 23 October
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 22 and Sunday 23 October
- Buses replace trains between Upminster and Grays / Pitsea on Saturday 22 and Sunday 23 October
- No late night / early morning services to / from London Fenchurch Street from Monday 17 to Friday 21 October
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Sunday 16 October
- Buses replace trains between Upminster and Grays / Pitsea on Saturday 15 and Sunday 16 October
- Amended service to / from Grays on Saturday 8 and Sunday 9 October
- Buses replace late night / early morning trains between Grays and Pitsea from Monday 3 to Friday 7 October
- No late night trains to / from London Fenchurch Street from Monday 26 to Thursday 29 September
- Buses replace trains in the Upminster area on Saturday 24 and Sunday 25 September
- Amended service to / from Grays on Sunday 18 September
- Buses replace trains between Basildon and Shoeburyness on Sunday 18 September
- Buses replace late night / early morning trains between Upminster and Grays / Pitsea from Monday 19 to Friday 23 September
- Buses replace early morning trains between Laindon / Stanford-le-Hope and Leigh-on-Sea from Tuesday 13 to Friday 16 September
- Buses replace trains between Leigh-on-Sea and Shoeburyness on Sunday 11 September
- No c2c trains to / from London Liverpool Street on Sunday 11 September
- Buses replace trains to / from / via Grays on Sunday 11 September
- No late night / early morning c2c services to / from London Fenchurch Street from Monday 5 to Friday 9 September
- No c2c trains to / from London Liverpool Street on Sunday 4 September
- Buses replace trains to / from Grays on Sunday 4 September
- Buses replace trains to / from Grays on Sunday 28 August
- No trains to / from London Fenchurch Street on Sunday 28 August
- Buses replace evening trains between Southend Central and Shoeburyness from Monday 22 to Thursday 25 August
- Buses replace trains between Upminster and Pitsea via Rainham / Grays on Sunday 21 August
- Amended services to / from London Liverpool Street on Saturday 20 and Sunday 21 August
- No late night / early morning c2c services to / from London Fenchurch Street from Monday 15 to Friday 19 August
- CANCELLED: Engineering work between Upminster and Pitsea before 16:00 on Sunday 14 August
- Buses replace trains between Upminster and Grays / Pitsea on Sunday 14 August
- No c2c services to / from London Liverpool Street on Sunday 14 August
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