c2c (CC)

08/07/2022 10:12:27 AM
http://www.c2c-online.co.uk

Information last updated 05 August 2022 09:02

Company Information

Managing Director
Rob Mullen 
Head Office
 
Phone
03457444422 
Fax
01603 214517 
Textphone number
03457444422 (For customers with hearing impairments)
Address
2nd Floor,
Cutlers Court,
115 Houndsditch - London

EC3A 7BR
Email address
[email protected]  
Network map
Download network map c2c map PDF

Support & information

Customer services
 
Primary Phone
03457444422
Fax
01603 214 517
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
C2C
Email address
[email protected]
Note

Opening hours

Monday to Friday - 08:00 - 20:00

Saturday, Sunday and Bank Holidays: 09:00 - 16:00 

Closed: Christmas Day and Boxing Day

Lost Property
 
Phone
03457444422
Address
c2c Rail
Westcliff Station, Station Road
Westcliff-on-Sea

SS0 7SB
Web address
C2C - Lost Property
Email address
[email protected]
Note
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Assisted Travel
 
Phone
03457444422
Textphone number
03457444422 (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend

SS1 1ZS
Web address
c2c Assisted Travel
Email address
[email protected]
Note

Opening hours

24 hours a day with the exception of Christmas Day

Outside of normal Customer Relations hours, the call will forward to our support team at National Rail Enquiries who will take details of your requirements and then will contact our Control Centre.

Ticketing & Fares

Telesales

We would be happy to help you with after sales support should you have any problems buying tickets from our website. 

Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
C2C - Tickets & Fares
Email address
[email protected]
Contact note
Opening Hours 
Monday to Friday 08.00 - 20.00
Saturday, Sunday and Bank Holidays: 09:00 - 16:00

Closed
Christmas Day and Boxing Day
Group Travel
 
Phone
03457444422
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Web address
c2c - Group Travel
Business Travel
 
Phone
03457444422
Textphone number
- (For customers with hearing impairments)
Address
c2c
FREEPOST ADM3968
Southend
SS1 1ZS
Email address
[email protected]
Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train
Tickets are not available for purchase on board trains

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Upminster and Pitsea via Rainham / Grays until 20:00 on Sunday 30 October
Buses replace trains between Pitsea and Southend Central / Shoeburyness on Saturday 29 and Sunday 30 October
Buses replace late night / early morning trains between Stanford-le-Hope and Pitsea from Monday 24 to Friday 28 October
Buses replace evening / morning trains between Upminster and Laindon / Ockenden from Monday 15 to Friday 19 August
Buses replace late night / early morning trains between Stanford-le-Hope and Pitsea from Monday 24 to Friday 28 October
No c2c service to / from London Liverpool Street on Sunday 23 October
Buses replace trains between Leigh-on-Sea and Shoeburyness on Saturday 22 and Sunday 23 October
Buses replace trains between Upminster and Grays / Pitsea on Saturday 22 and Sunday 23 October
No late night / early morning services to / from London Fenchurch Street from Monday 17 to Friday 21 October
Buses replace trains between Leigh-on-Sea and Shoeburyness on Sunday 16 October
Buses replace trains between Upminster and Grays / Pitsea on Saturday 15 and Sunday 16 October
Amended service to / from Grays on Saturday 8 and Sunday 9 October
Buses replace late night / early morning trains between Grays and Pitsea from Monday 3 to Friday 7 October
No late night trains to / from London Fenchurch Street from Monday 26 to Thursday 29 September
Buses replace trains in the Upminster area on Saturday 24 and Sunday 25 September
Amended service to / from Grays on Sunday 18 September
Buses replace trains between Basildon and Shoeburyness on Sunday 18 September
Buses replace late night / early morning trains between Upminster and Grays / Pitsea from Monday 19 to Friday 23 September
Buses replace early morning trains between Laindon / Stanford-le-Hope and Leigh-on-Sea from Tuesday 13 to Friday 16 September
Buses replace trains between Leigh-on-Sea and Shoeburyness on Sunday 11 September
No c2c trains to / from London Liverpool Street on Sunday 11 September
Buses replace trains to / from / via Grays on Sunday 11 September
No late night / early morning c2c services to / from London Fenchurch Street from Monday 5 to Friday 9 September
No c2c trains to / from London Liverpool Street on Sunday 4 September
Buses replace trains to / from Grays on Sunday 4 September
Buses replace trains to / from Grays on Sunday 28 August
No trains to / from London Fenchurch Street on Sunday 28 August
Buses replace evening trains between Southend Central and Shoeburyness from Monday 22 to Thursday 25 August
Buses replace trains between Upminster and Pitsea via Rainham / Grays on Sunday 21 August
Amended services to / from London Liverpool Street on Saturday 20 and Sunday 21 August
No late night / early morning c2c services to / from London Fenchurch Street from Monday 15 to Friday 19 August
CANCELLED: Engineering work between Upminster and Pitsea before 16:00 on Sunday 14 August
Buses replace trains between Upminster and Grays / Pitsea on Sunday 14 August
No c2c services to / from London Liverpool Street on Sunday 14 August