Stations & on train
Avanti West Coast- c2c
- Caledonian Sleeper
- Chiltern Railways
- CrossCountry
- East Midlands Railway
- Elizabeth Line
- Eurostar
- Gatwick Express
- Grand Central
- Great Northern
- Great Western Railway
- Greater Anglia
- Heathrow Express
- Hull Trains
- Island Line
- LNER
- London Northwestern Railway
- London Overground
- London Southend Airport
- London Underground
- Lumo
- Merseyrail
- Network Rail
- Northern
- ScotRail
- South Western Railway
- Southeastern
- Southern
- Stansted Express
- Thameslink
- TransPennine Express
- Transport for Greater Manchester
- Transport for Wales
- West Midlands Railway
- Managing Director
- Jan Chaudhry-van der Velde
- Head Office
- Phone
- 03333211202
- Address
-
3 Llys Cadwyn
Pontypridd
-
Rhondda, Cynon, Taff
CF37 4TH - Contact note
-
Customer webform at www.tfwrail.wales
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333211202
- Address
-
Transport for Wales
3 Llys Cadwyn
Pontypridd
Rhondda, Cynon, Taff
CF37 4TH - Web address
- Transport for Wales
- Note
-
Opening hoursMonday to Friday 08:00 - 20:00Saturday - 08:00 - 20:00Sunday - 11:00 - 20:00
- Lost Property
- Phone
- 03333211202
- Address
-
Newport Lost Property Office
Newport Train Station
Queensway
Newport
NP20 4AX - Web address
- Transport for Wales - Lost Property
- Note
-
Lost Property opening hours:
Monday - Friday: 10:00 - 16:00
Saturday & Sunday: Closed
- Assisted Travel
- Phone
- 03330050501
- Textphone number
- 08457585469 (For customers with hearing impairments)
- Web address
- Transport for Wales - Assisted Travel
- Note
-
Opening hours
Monday to Friday - 08:00 - 20:00
Saturday - 08:00 - 20:00
Sunday - 11:00 - 20:00
Bank Holidays - 08:00 - 20:00
Customer webform at https://www.tfwrail.wales/
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Ticketing & Fares
- Telesales
-
- Phone
- 03333211202
- Address
-
3 Llys Cadwyn
Pontypridd
Rhondda, Cynon, TaffCF37 4TH - Contact note
-
Opening HoursMonday to Sunday - 08:00 - 22:00
- Group Travel
- Phone
- Address
-
3 Llys Cadwyn
Pontypridd
Rhondda, Cynon, TaffCF37 4TH - Contact note
-
Opening hours
Monday to Friday 09:30 - 16:30 (excluding bank holidays)
- Business Travel
- Phone
- 08448560688
- Textphone number
- - (For customers with hearing impairments)
- Address
-
Transport for Wales Business Travel
3 Llys Cadwyn
Pontypridd
Rhondda, Cynon, TaffCF37 4TH - Email address
- [email protected]
- Seat reservations
- Available
- Penalty fares
- Buying tickets on the train
-
Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey.
Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.
All but Advance tickets are available to purchase on board the train.
Engineering works
- Service disruptions
- Buses replace trains between Cardiff Central and Ebbw Vale Town from Saturday 22 to Sunday 30 October
- Amended services between Shrewsbury and Crewe via Nantwich from Monday 31 October to Wednesday 2 November
- Amended 05:37 Cheltenham Spa to Maesteg service from Tuesday 1 to Friday 4 Novemeber
- Buses replace trains between Llandudno Junction and Blaenau Ffestiniog on Sunday 30 October
- No service via Wrexham General on Saturday 29 and Sunday 30 October
- Buses replace trains between Swansea and Camarthen on Saturday 29 and Sunday 30 October
- Amended late night / early morning services to / from Manchester Airport from Monday 31 October to Friday 4 November
- Buses replace trains between Cheltenham Spa and Gloucester / Newport on Saturday 29 and Sunday 30 October
- Buses replace trains in the Liverpool / Chester / Manchester area on Sunday 23 October
- Buses replace late night trains between Cardiff Central and Ebbw Vale Town from Monday 17 to Thursday 20 October
- Amended evening / morning trains to / from / via Carmarthen on Saturday 15 and Sunday 16 October
- Buses replace evening / morning trains between Machynlleth and Aberystwyth from Monday 17 to Friday 21 October
- Buses replace morning trains between Cardiff Central and Penarth / Barry Island / Bridgend on Sunday 16 October
- Buses replace trains between Hereford and Shrewsbury / Newport on Saturday 15 and Sunday 16 October
- Buses replace evening / morning trains between Chester and Manchester Piccadilly from Monday 17 to Friday 21 October
- Buses replace trains between Pontypridd and Merthyr Tydfil from Monday 10 October to Thursday 3 November
- Buses replace trains in the Liverpool / Chester / Manchester area on Saturday 15 and Sunday 16 October
- Amended evening Transport for Wales trains to / from Manchester Piccadilly from Monday 3 to Thursday 6 October
- Buses replace late night / early morning trains between Wrexham and Bidston from Monday 3 to Friday 7 October
- Buses replace trains between Haverfordwest and Milford Haven on Sunday 2 October
- Buses replace late night / early morning trains between Barry and Bridgend from Monday 3 to Friday 7 October
- Buses replace trains between Shrewsbury and Newport on Sunday 2 October
- Buses replace trains to / from Merthyr Tydfil / Aberdare / Treherbert / Radyr from Saturday 17 September to Wednesday 21 September
- Buses replace evening / morning trains between Cardiff Central and Gloucester on Saturday 17 and Sunday 18 September
- Buses replace evening / morning trains between Cardiff Central and Ebbw Vale Town from Monday 19 to Friday 23 September
- Buses replace evening / morning trains between Cardiff Central and Gloucester from Monday 19 to Friday 23 September
- Buses replace evening / morning trains between Bidston and Wrexham Central from Monday 19 to Friday 23 September
- Buses replace trains between Haverfordwest and Milford Haven on Sunday 18 September
- Amended evening / morning services between Chester and Crewe from Tuesday 27 to Friday 30 September
- Buses replace evening / morning trains between Bidston and Wrexham Central from Monday 26 to Friday 30 September
- Amended 23:15 Cardiff Central to Carmarthen service from Monday 26 to Thursday 29 September
- Amended evening / morning trains between Hereford and Newport from Monday 26 September to Friday 30 September
- Amended evening trains in the Cardiff Central area on Sunday 25 September
- Buses replace trains between Bidston and Wrexham Central on Sunday 25 September
- Buses replace trains between Haverfordwest and Milford Haven on Sunday 25 September
- Buses replace trains between Bridgend and Port Talbot Parkway / Swansea on Sunday 18 September
- No Transport for Wales evening / morning trains between Chester and Manchester Airport from Monday 12 to Friday 16 September
- Buses replace evening / morning trains between Wrexham Central / Wrexham General and Bidston from Monday 12 to Friday 16 September
- Amended evening trains in the Swansea area from Monday 12 to Wednesday 14 September
- Buses replace evening trains between Cardiff Central and Ebbw Vale Town from Monday 12 to Thursday 15 September
- Buses replace morning trains between Barry and Bridgend on Sunday 11 September
- Buses replace trains between Merthyr Tydfil and Pontypridd from Saturday 10 to Monday 12 September
- Buses replace evening / morning trains between Machynlleth and Aberystwyth from Sunday 11 to Friday 16 September
- Buses replace evening trains between Cardiff Central / Newport and Hereford on Sunday 11 September
- Buses replace trains between Swansea and Carmarthen on Saturday 10 and Sunday 11 September
- No evening / morning Transport for Wales services between Chester and Manchester Airport from Monday 5 to Friday 9 September
- Buses replace evening / morning trains between Wrexham Central and Bidston from Monday 5 to Friday 9 September
- Amended 08:25 Swansea to Manchester Piccadilly service on Sunday 4 September
- Buses replace evening / morning trains between Cardiff Central and Penarth / Barry Island / Bridgend from Monday 5 to Friday 9 September
- Amended train services between Cardiff Central and Penarth / Barry Island / Bridgend on Saturday 3 and Sunday 4 September
- Buses replace evening / morning trains between Machynlleth and Aberystwyth from Monday 5 to Friday 9 September
- Buses replace evening trains between Wrexham Central and Bidston from Monday 29 August to Friday 2 September
- Buses replace trains between Bridgend and Barry from Tuesday 30 August to Thursday 1 September
- Buses replace trains between Merthyr Tydfil / Aberdare and Pontypridd from Saturday 27 to Monday 29 August
- Amended evening / morning trains in the Rhyl / Llandudno Junction area from Monday 29 August to Friday 2 September
- Amended evening / morning trains in the Newport area from Monday 29 August to Friday 2 September
- Amended evening / morning services between Shrewsbury and Chester from Monday 15 to Friday 19 August
- Buses replace trains between Pontypridd and Merthyr Tydfil on Sunday 14 August
- Buses replace evening trains between Wrexham Central and Bidston from Monday 15 to Thursday 18 August
- Buses replace evening trains between Cardiff Central and Ebbw Vale Town from Monday 15 to Thursday 18 August
- Buses replace trains between Cardiff Central and Ebbw Vale Town before 13:35 on Sunday 14 August
- Buses replace trains between Shrewsbury and Chester via Wrexham General on Saturday 13 and Sunday 14 August
- Buses replace evening / morning trains between Swansea and Carmarthen from Monday 22 to Friday 26 August
- Buses evening replace trains between Shrewsbury and Chester via Wrexham General from Monday 22 to Thursday 25 August
- Buses replace evening trains between Wrexham Central and Bidston from Monday 22 to Thursday 25 August
- Amended 22:43 Cardiff Central to Bridgend service from Monday 22 to Thursday 25 August
- Buses replace trains between Shrewsbury and Chester via Wrexham General on Saturday 20 and Sunday 21 August
- Major engineering work between Newport and Gloucester from Monday 18 July to Friday 2 September
You are here:
- Home
- Stations & on train
- Train Operating Companies
- Transport for Wales
