West Midlands Railway (WM)

11/06/2019 12:43:43
http://www.westmidlandsrailway.co.uk

Information last updated 14 June 2021 02:13

Company Information

Managing Director
Julian Edwards 
Head Office
 
Phone
03333110039 
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
134 Edmund Street
Birmingham
West Midlands

B3 2ES
Network map
Download network map West Midlands Railway map

Support & information

Customer services
 
Primary Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
West Midlands Railway - Customer Services
Note

Opening times:

Monday - Friday: 07:00 - 19:00

Saturday - Sunday: 08:00 - 16:00 

Lost Property
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
anc_PropertyWebAddress
Note

Opening Times:

Monday - Friday: 09:00 - 17:30 

Assisted Travel
 
Phone
08000248998
Textphone number
1800108000248998 (For customers with hearing impairments)
Web address
anc_AssistedWebAddress
Note

Opening Times:

Monday - Sunday: 08:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA
Contact note

Opening hours - 08:00-22:00 Monday to Sunday 

Group Travel
 
Phone
03333110039
Business Travel
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train

Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.  

Engineering works

Service disruptions
No CrossCountry service at University on Sunday 5 September
Buses replace trains between Birmingham New Street and Rugley Trent Valley after 21:20 from Monday 23 to Thursday 26 August
Amended service between Lichfield Trent Valley and Bromsgrove on Saturday 21 and Sunday 22 August
Buses replace late night trains between Birmingham New Street and Rugeley Trent Valley from Monday 16 to Thursday 19 August
Buses replace trains between Hednesford and Rugeley Trent Valley on Sunday 15 August
Buses replace trains between Coventry Arena and Nuneaton on Sunday 15 August
Amended West Midlands Railway services in the Lichfield area on Saturday 14 August
Amended late night service between Hereford and Great Malvern from Monday 9 to Thursday 12 August
Buses replace late night trains between Birmingham New Street and Rugeley Trent Valley from Monday 9 to Thursday 12 August
Buses replace trains between Hednesford and Rugeley Trent Valley on Saturday 7 and Sunday 8 August
Buses replace trains between Bermuda Park and Nuneaton on Saturday 7 and Sunday 8 August
Buses replace late night trains between Walsall and Rugeley Trent Valley from Monday 2 to Thursday 5 August
Buses replace trains between Hednesford and Rugeley Trent Valley on Saturday 31 July and Sunday 1 August
Buses replace trains between Bermuda Park and Nuneaton on Saturday 31 July and Sunday 1 August
Amended 22:35 Manchester Piccadilly to Crewe service from Monday 19 to Thursday 22 July
Buses replace trains between Hednesford and Rugeley Trent Valley on Sunday 25 July
Buses replace trains between Bermuda Park and Nuneaton on Sunday 25 July
Buses replace trains between Birmingham New Street and Four Oaks / Lichfield Trent Valley on Saturday 24 and Sunday 25 July
Buses replace evening trains between Birmingham New Street / Walsall and Hednesford / Rugeley Trent Valley from Monday 19 to Thursday 22 July
Buses replace trains between Walsall and Rugeley Trent Valley on Sunday 18 July
Buses replace trains between Birmingham New Street and Four Oaks / Lichfield Trent Valley on Saturday 17 and Sunday 18 July
Buses replace trains between Stourbridge Junction and Bromsgrove / Worcester Shrub Hill on Sunday 11 July
Buses replace trains between Walsall and Rugely Trent Valley on Sunday 11 July
Amended 23:19 Birmingham New Street to Hednesford from Tuesday 6 to Thursday 8 July
Buses replace trains between Birmingham New Street and University / Redditch / Bromsgrove on Sunday 8 August
Buses replace trains between Birmingham New Street and Redditch / Worcester Shrub Hill on Sunday 4 July
Buses replace trains between Walsall and Rugely Trent Valley on Sunday 4 July
Buses replace trains between Walsall and Rugely Trent Valley on Sunday 27 June
Buses replace trains between Birmingham New Street and Redditch / Worcester Shrub Hill on Sunday 27 June
Amended 23:19 Birmingham New Street to Hednesford from Monday 21 to Thursday 24 June
Buses replace trains between Worcester stations and Bromsgrove / Stourbridge Junction on Sunday 20 June
Amended service to / from Lichfield Trent Valley / Rugeley Trent Valley on Sunday 20 June