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- West Midlands Railway
West Midlands Railway (WM)
Information last updated 15 February 2021 10:19
- Managing Director
- Jan Chaudhry-van der Velde
- Head Office
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
134 Edmund Street
Birmingham
West Midlands
B3 2ES - Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- West Midlands Railway - Customer Services
- Note
-
Opening times:
Monday - Friday: 07:00 - 19:00
Saturday - Sunday: 08:00 - 16:00
- Lost Property
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS
- - Web address
- anc_PropertyWebAddress
- Note
-
Opening Times:
Monday - Friday: 09:00 - 17:30
- Assisted Travel
- Phone
- 08000248998
- Textphone number
- 1800108000248998 (For customers with hearing impairments)
- Web address
- anc_AssistedWebAddress
- Note
-
Opening Times:
Monday - Sunday: 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Address
-
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA - Contact note
-
Opening hours - 08:00-22:00 Monday to Sunday
- Group Travel
- Phone
- 03333110039
- Business Travel
- Phone
- 03333110039
- Textphone number
- 1800103333110039 (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
- View penalty fares policy for this train company
- Buying tickets on the train
-
Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.
Engineering works
- Service disruptions
- Amended 23:19 Birmingham New Street to Hednesford service from Monday 12 to Thursday 15 April
- Buses replace trains between Coventry and Nuneaton on Sunday 11 April
- Buses replace trains between Hereford and Worcester Shrub Hill on Saturday 22 and Sunday 23 May
- Buses replace trains between Stourbridge Junction and Stourbridge Town from Saturday 6 to Friday 12 March
- Amended late night service between Worcester and Hereford from Monday 5 until Thursday 8 April
- Amended late night service between Walsall and Rugeley Trent Valley from Monday 29 March until Thursday 1 April
- Buses replace trains between Birmingham New Street and Bromsgrove / Redditch on Sunday 28 March
- Buses replace trains between Birmingham New Street and Redditch / Droitwich Spa on Sunday 21 March
- Buses replace trains between Warwick Parkway / Stratford-upon-Avon and Solihull on Saturday 13 and Sunday 14 March
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