OpenText Users

Knowledgebase is the content engine and database of the National Rail Enquiries website. It contains a wealth of static and real-time information about traveling by train on the GB rail network, such as information about station facilities, service disruption, and engineering work.

OpenText Users

Editors of Knowledgebase, both internal and external, can find user guides below.

  • Station Editor User Guide
  • Basic User guide
  • Pricing Managers User Guide

All guides are in PDF format.

New Users


Last updated:   29 April 2019